Reaching out to the enterprise. With Caroline Chan, Intel

Why is it taking so long for telecom service providers to get enterprises into the fold and deliver the connectivity and services they need? Caroline Chan, VP and GM of Telco AI, Network, and Edge Group at Intel, has worked closely with enterprises across various verticals for a long time, and shares her insights on the challenges of reaching the enterprise and how to address them.

We talked about the need for a rich and well-synched ecosystem, to understand what enterprises need, and to develop the right frameworks and services. We need more than technology to bring the enterprise to the fold. We need to listen to the enterprises, get out of the telecom-centric comfort, and develop a new communication approach.

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